Q. How do I navigate
the DC Public Service Commission Website?
You can navigate
the DC Public Service Commission web site using either Netscape
Communicator (4.4 and later versions) or Internet Explorer (IE)
(4.0 and later versions).
Using the Site Map gives you a visual bird's eye view of the
site and provides for greater ease of navigation.Dynamic Drop-down
menus have also been implemented to facilitate navigation.
This feature allows you to examine the depth of the information
hierarchy for a particular menu selection from any page on the
web site.You can go to any available option in the site by merely
moving your mouse over menu items and following the sub-menus
as they unfold.
Q. What
browsers should I use?
You
can use either Netscape Communicator (4.4 and later versions)
or Internet Explorer
(IE) (4.0 and later versions).
Q. Which
documents will I need to view using Adobe Acrobat Reader?
You will need Adobe
Acrobat Reader to view the documents in the following sections
which are stored in Portable Document (PDF) format:
Commission Orders, DC Code, DCMR Title 15, CLEC Rules, and
Consumer Bill of Rights.
Payphone
Rules.
Retail Choice Legislation, Press Release in FC 945, Hearing
Transcript in FC 945, Electric Restructuring Fact Sheet, and
PEPCO Tariffs.
Natural
Gas Supplier Comparison for the District of Columbia, Maryland,
and Virginia.
List of BA-DC and Approved CLECs, Interconnecting Agreements,
Companies Providing Local Services, CLECs with Tariffs, and
Authorized Payment Locations.
Q. What do I
need to know about downloading PDF files?
If you already have Adobe Acrobat Reader installed
in your browser, those Commission documents which are made available
in Portable Document Format (PDF) will download automatically.
Please note that some of these documents are large and will
take some time to download. You are advised to have a fast connection
and/or plenty of patience, and, of course, adequate disk space
to store and print these files.
Q. Where can
I get Adobe Acrobat Reader?
The Adobe Acrobat
Reader software is free. Click the Adobe Acrobat Reader icon
below to download the software, and follow instructions to install
the software.
Q. How do I enlarge
the viewing size of a PDF document if the font is too small
and hard to read?
Use the zoom icon if you need to enlarge the small
print (e.g. see list of Approved Competitive Local Exchange
Carriers and List of Interconnection Agreements). The zoom icon
looks like a magnifying glass.
Q. What do I
need to know about on-line Forms?
Some
of the forms can be filled out and submitted on-line. Examples
are the customer satisfaction survey forms for the utility complaints
and outreach activities, a number of payphone complaint and
application forms, and requests for formal hearings.
Q. How do I contact
the Public Service Commission or specific staff members?
You can contact the Commission's general website hotline
by clicking on the Contact Us button. We will route your request
to the appropriate office for processing your comment or request.
Q. What kind
of database information is available on-line?
The
large databases can be sorted by various categories to help
find the desired information. Examples are the docket sheets,
list of orders, list of Approved Competitive Local Exchange
Carriers (CLECs), list of interconnection agreements, lists
of resolved payphone complaints and pending payphone complaints;
lists of resolved payphone oppositions and pending oppositions;
and lists of approved indoor and outdoor payphone applications.
Q. What about
Employment Opportunities? How does one go about applying for
available positions within the Public Service Commission?
A
list of positions for which recruitment is underway is provided
under Employment Opportunities. If there is a vacancy number
for the position, the vacancy announcement can be accessed by
clicking on the title of the position. There is also a link
to the DC Government application form on the website of the
DC Office of Personnel.
