News Flash:

For many years the Public Service Commission (“PSC”) has endeavored to maintain a balance between the public need for pay telephones and the community desire to be free of the negative effect that these devices sometimes have. The Commission has always taken seriously the concerns of the residents. For this reason, in 1991 the PSC instituted a payphone program to give the community, through its Area Neighborhood Commissioners, a way to resolve issues involving pay telephones. Under the guidelines of the plan ANC commissioners could initiate proceedings to change the operation of existing phones, or object to the proposed installation of payphones in their neighborhoods.

With the advent of deregulation in 1998, the Commission again took a futuristic stance and ordered the formation of a working group made up of community representatives, activists, and industry experts. The group was charged with creating rules to guide all companies offering pay telephone services in the District of Columbia. That effort concluded in February of 2001 with the approval of pay telephone rules found in Chapter 6 of Title 15 of the District of Columbia Municipal Regulations. With this directive, the PSC carries out its mandate of assuring that residents have the convenience of pay telephone service, without having that service diminish their quality of life.

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